Contact us today on: 01642 822331

NEWS

ARCH and our response to the current Coronavirus (Covid-19) pandemic.

STATEMENT TO CLIENTS

Following latest government advice for the public to socially distance themselves and our concerns around your health and welfare, we have taken the difficult decision to limit our face to face contact. As a preventative measure to help reduce the spread of the virus, we are now providing telephone, email and online support only. 

We are not closing, and we will continue to do the very best we can to keep you informed and support you and your family but for now, that will be by other means than face to face meetings.

Your welfare and that of your family are paramount to us and please be assured this is a temporary measure to limit the spread of the virus. We will be resuming our usual service as soon as it is safe to do so.

Please refer to our website and social media pages for updates as this situation is changing very quickly and we will use these to provide information to people. 

Please be advised that the Rape Crisis England and Wales (RCEW) Live Chat helpline is still operating as usual, details of how to access this are on the ARCH website here. and there is also a range of self-help resources available on the RCEW website.

Thank you for your support and understanding at this time.

Self Referral Terms

Please read the following information before completing  this referral:

  • ARCH Teesside are a victim focused organisation and as such we do not accept referrals for anyone who is subject (the suspect) to an ongoing police investigation for sexual, domestic, or violent offences, or for anyone who may pose a risk of harm to others.
  • ARCH Teesside Counselling Service provides therapeutic support for anyone in Middlesbrough, Stockton and Hartlepool who has experienced rape or any form of sexual abuse at any time in their lives and is struggling to cope with their feelings and emotions in relation to these experiences.
  • We also offer support to Men and Boys from Redcar and Cleveland. We work in partnership to support the needs of children and young people.
  • Therapy can be hard work and extremely challenging, especially in the early days. We are unable provide emergency crisis support or work with complex or severe mental health issues. For anyone who is struggling with issues relating to substance misuse, other services should also be considered. 

I confirm that the person being referred does not pose a risk of harm to others, and is not known to Police regarding violent or sexual offences.

By ticking this box, I / the person being referred agree for checks to be made regarding their risk status.

ARCH Teesside reserve the right to refuse referrals and the provision of services. All relevant risk and need information should be sent with the referral, contact 01642 822335 for more information. This referral cannot be submitted unless the above information is confirmed.

Professional Referral Terms

Please read the following information before continuing with this referral:

  • ARCH Teesside are a victim focused organisation and as such we do not accept referrals for anyone who is subject (the suspect) to an ongoing police investigation for sexual, domestic, or violent offences, or for anyone who may pose a risk of harm to others.
  • ARCH Teesside Counselling Service provides therapeutic support for anyone in Middlesbrough, Stockton and Hartlepool who has experienced rape or any form of sexual abuse at any time in their lives and is struggling to cope with their feelings and emotions in relation to these experiences.
  • We also offer support to Men and Boys from Redcar and Cleveland. We work in partnership to support the needs of children and young people.
  • Therapy can be hard work and extremely challenging, especially in the early days. It is therefore important that you consider the appropriateness of ARCH for the client’s needs before making a referral.
  • For example, we are unable provide emergency crisis support or work with complex or severe mental health issues. Please speak to our referrals team on (01642) 822335 to discuss needs and appropriateness if you are unsure.
  • In the best interests of the person being referred, consideration should be given to specialist services for anyone who is struggling with issues relating to substance misuse.

I confirm that the person being referred does not pose a risk of harm to others, and is not known to Police regarding violent or sexual offences.

By ticking this box, I / the person being referred agree for checks to be made regarding their risk status.

ARCH Teesside reserve the right to refuse referrals and the provision of services. All relevant risk and need information should be sent with the referral, contact 01642 822335 for more information. This referral cannot be submitted unless the above information is confirmed.